Terms of Use


This document is an electronic record in terms of The Information Technology Act, 2000 ("IT Act") and rules thereunder, and is published in accordance with the provisions of Rule 3 (1) under IT Act which mandates for publishing of rules and regulations, privacy policy and terms of use for access or usage of the Website. This electronic record is generated by a computer system and does not require any physical or digital signatures.

The domain name www.spgsuperstore.in ("Website") is an e-commerce portal owned and operated by Special Price Goods Pvt. Ltd. a company incorporated under the laws of India Companies Act, having its registered office at Balaji Bhavan, A-239, Plot no 42A, Sector 11, CBD-Belapur Navi Mumbai – 400 614 Maharashtra, India.

Your use / access of the Website, its related sites and hyperlinks, shall be governed by the terms and conditions, policies, rules posted on this Website from time to time. These Terms applies to all users (whether Registered user or Guest User) of the Website.

Please read the Terms and conditions very carefully before using the Website as your use of the Website are subject to your acceptance of and compliance with the Terms. If you do not agree or not willing to be bound by the terms and conditions of this User Agreement and any Rules and Policies, please do not click on the "I Accept" button/check box and on the "Continue" button or "Pay Now" button and do not subscribe or seek to obtain access to or otherwise use the Website.

By subscribing to or using the website or any of our services through the Website you agree that you have read, understood and are bound by the Terms, Policies, directions regardless of how you subscribe to or use the Website. This Agreement comes into effect upon your "Acceptance" of these terms and conditions ("Terms") however SPG Superstore at its sole discretion reserves its right not to accept a user from registering on the Website without assigning any reason thereof.


"Agreement" means the terms and conditions as detailed herein including all schedules, appendices, annexures, Privacy Policy, Disclaimer and will include the references to this Agreement as amended, supplemented, varied or replaced from time to time.

"You"/ "User" shall mean the end user accessing the Website, its contents and using the services offered through the Website.

"SPG Superstore"/ "we"/ "us"/ "our" shall mean Special Price Goods Private Limited or its affiliates, franchisees, service providers, successors and assigns "Site" means the online shopping platform owned and operated by Special Price Goods Pvt. Ltd. ("www.spgsuperstore.in"), which provides a venue to the users of spgsuperstore.in to buy the Products listed on Site.

"Customer"/"Buyer" shall mean the person or any legal entity who access the Website and places an order for and or purchases any products /services against the invitation of offer for sale of products / services on the Website.

"Acceptance" shall mean your affirmative action in clicking on "check box"™ and on the "continue button as provided on the registration page or clicking on

"˜Pay Now" button while transacting as User or such other actions that implies your acceptance.

"Product" shall mean the Products offered for sale on the website from time to time

"Delivery" shall mean the physical delivery of goods under your order placed with us

"Price" means the price communicated at the time of order and confirmed by us

"Payment Facility" shall mean applicable mode of payments made available to User from time to time.

"Content" means all text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code collectively By impliedly or expressly accepting this User Agreement, Policies and Terms, You also accept and agree to be bound by Rules, Policies and Terms as provided from time to time on this Website and corresponding hyperlinks.

These Terms govern your use of the spgsuperstore.in website and the spgsuperstore app (the "Site") and your relationship with Special Price Goods Private Limited (SPG Superstore, we or us). Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms please do not use the Site. Please note that to buy any products on the Site, you are required to register as an authorised user and additional Terms and Conditions will apply.

  1. Use of the Site
  2. Amendments
  3. Registration
  4. Password and Security
  5. Intellectual Property
  6. Ratings and Reviews
  7. SPG Superstore Social Media Community Rules
  8. Availability of the Site
  9. SPGs right to suspend or cancel your registration
  10. SPG’s Liability
  11. Third Party Websites
  12. Applicable Law
  13. International Use
  14. Miscellaneous
  15. SPG Superstores Groceries App
Use of the Site

The Site is provided to you free of charge for your personal use subject to these Terms.By using the Site you agree to be bound by these Terms.All orders and purchases made on the Site will also be governed by the relevant Product Terms.

You agree to comply with all applicable laws in connection with your use of the Website, and such further limitations as may be set forth in any written or on-screen notice from us.


We may update these Terms from time to time and any changes will be notified to you via the e-mail address provided by you on registration or via a suitable announcement on the Site. The changes will apply to the use of the Site. If you do not wish to accept the new Terms you should not continue to use the Site and the Online Stores. If you continue to use the Site after the date on which the change comes into effect, your use of the Site indicates your agreement to be bound by the new Terms.


To register on the Site you must be over eighteen years of age.

You must ensure that the details provided by you on registration or at any time are correct and complete. Please inform us of any changes to your information by updating your personal details to ensure that our records are correct.

We will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey, or contest or any combination thereof.

Password and security

When you register to use the Site you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting Customer Services (see below for contact details).

If SPG Superstore has reason to believe that there is likely to be a breach of security or misuse of the Site, we may require you to change your password or we may suspend your account for safety of you and your data.

Intellectual property

The content of the Site is protected by copyright, trade marks, database and other intellectual property rights. You may retrieve and display the content of the Site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Site without written permission from SPG.

No license is granted to you in these Terms to use any trademark of spgsuperstore.in or its affiliated companies including, without limitation, the trade mark SPG Superstore

Ratings and Reviews
By submitting any content to the Site you agree that:
  1. You are the sole author of and are personally responsible for any content you submit (e.g. a written review) and you own any intellectual property rights that relate to it;
  2. all 'moral rights' that you may have in such content have been voluntarily waived by you; and
  3. We may contact you at the e-mail address attached to your account to request a review or to notify you about the status of your review.
  4. You agree that you won't submit anything that:
  5. is false, inaccurate, or misleading;
  6. you have been paid or rewarded for, if such compensation influenced the content of your review in any way;
  7. has been copied from anyone else, or infringes on any third party’s copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
  8. violates any law or is considered to be offensive e.g. threatening, libellous or racially or religiously biased;
  9. includes references to other websites or any contact information (e.g. email addresses or phone numbers); or
  10. contains any computer viruses, worms or other potentially damaging computer programs or files.

Ratings and written reviews will generally be posted within two to four business days. SPG Superstore reserves the right to remove or to refuse to post any submission for any reason.

Social Media Community Rules
  1. We encourage comments on SPG Superstore related subjects in an intelligent and constructive manner. We reflect a wide range of interests for the benefit of all of our users.
  2. Treat others as you would like to be treated. Be polite, even if you disagree. Abusive language, aggression and bullying are not allowed (whether aimed at users, individuals, SPG Superstore or other companies). Distressing content is also banned.
  3. We will try to help you with any queries, but to respect your privacy we cannot ask for personal contact details on this page. It may be necessary to ask you to contact us via Private Message/Direct Message.
  4. To safeguard the privacy of individuals any postings including information that may identify individual's offline will be removed.
  5. Repeated duplicate postings (spam) by the same user or groups will be removed as they clutter up discussions for other users.
  6. Comments subject to legal issues (slander, defamation, contempt of court) or publicising / encouraging /endorsing illegal activity will be removed.
  7. Content with overt religious or political bias intended to incite others will be removed. Aggressive lobbying that disrupts the community for other SPG Superstore users will be removed.
  8. Impersonating brands or other users or featuring licensed or copyright material is not allowed.
  9. Content containing unverified or false claims about products will be removed.
  10. Finally, SPG Superstore retains the right to remove content posted on social media or block users from posting to any SPG Superstore page for any other reason deemed necessary to create a helpful community.
Please respect all of Facebook’s terms and conditions.
Please respect all of Twitters terms and conditions.
Please respect all of Instagram’s terms and conditions.
Availability of the Site

Although SPG Superstore aims to offer you the best service possible, SPG Superstore makes no promise that the services at the Site will meet your requirements. SPG Superstore cannot guarantee that the service will be fault free. If a fault occurs in the service you should report it to the Customer Services (see below for contact details) or by email at customerservice@spgsuperstore.in and we will attempt to correct the fault as soon as we reasonably can.

Your access to the Site may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. SPG Superstore will attempt to restore the service as soon as it reasonably can.

SPG Superstores right to suspend or cancel your registration

SPG Superstore may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms.

The suspension or cancellation of your registration and your right to use the Site shall not affect either party's rights or liabilities.

SPG Superstores liability

The content on the Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Site.

Although we make reasonable efforts to update the information on the Site, we make no representations, warranties or guarantees, whether express or implied, that the content on the Site is accurate, complete or up to date.

Nothing in this paragraph applies to Tesco's liability in respect of products sold through the Online Stores.

Third Party Websites

As a convenience to SPG Superstore customers, the Site includes links to other websites or material, which are beyond its control. SPG Superstore is not responsible in any way for content outside the Site.

Applicable Law

These Terms shall be governed by and construed in accordance with the laws of India and only the Indian courts will decide any disputes.

International Use

SPG Superstore makes no promise that materials on the Site are appropriate or available for use in locations outside India.


You may not assign, sub-license or otherwise transfer any of your rights under these Terms.

If any provision of these Terms is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect.

If you breach these Terms and SPG Superstore ignores this, SPG Superstore will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms.

Nothing in these Terms shall exclude SPG Superstore 's liability for fraudulent misrepresentation or personal injury or death caused by its negligence.

SPG Superstore Groceries App

In this section, "Content" means any image, photograph, picture, text, artwork, file, sound, graphic, data or other similar materials submitted or uploaded to, via, through or in connection with the App and "Media" means any means of conveying information, whether now known or hereafter devised.

SPG Superstore and any of its subcontractor or representative disclaim all warranties and limit all liabilities arising out of or related to the App to the fullest extent permissible under law. In particular, both SPG Superstore and any of its subcontractor or representative disclaim all liabilities in connection with the following:

  1. Incompatibility of the App with any of your equipment, software or telecommunications links.
  2. Any loss or damage caused to any of your equipment by use of the App.
  3. Technical problems including errors or interruptions of the App.
  4. Unsuitability, unreliability or inaccuracy of the App.
  5. Inadequacy of the App to meet your requirements

You hereby grant to SPG Superstore and where applicable any of its subcontractor or representative a worldwide, perpetual, irrevocable, nonexclusive, royalty free, fully-paid up, transferable right and license, with the right to sublicense (through multiple tiers) in respect of all of your intellectual property and other rights in the Content to copy, make derivative works of, distribute, transmit, publicly perform, publicly display, modify or adapt the Content, in whole or in part, for any and all purposes, in any manner, using any Media.

You acknowledge that SPG Superstore owns or is the licensee to all right, title and interest in and to this App, including all rights under patent, copyright, trademark and all other proprietary rights including all applications, renewals, extensions and restorations thereof, granted by and under any and all applicable laws.
You warrant that you will not modify, adapt, translate, prepare derivative works from, decompile, reverse-engineer, disassemble, or otherwise attempt to derive source code from the App.

The Site is owned and operated by Special Price Goods Private Limited a company registered in India whose registered office is at Balaji Bhavan, A-239, Plot no 42A, Sector 11, CBD-Belapur, Navi Mumbai- 400 614, Maharashtra.

If you have any queries please contact Customer Services at customerservice@spgsuperstore.in


9167671158 or 9167671159 from a mobile.

Company Registration No. U52609MH2017PTC294530 VAT No. 27AAYCS6001L1ZS